Refund and Returns Policy

30-Day Return and Refund Policy for Products

Thank you for purchasing from us! We are committed to ensuring your satisfaction with our products. Please carefully review our return and refund policy below.

1. Eligibility for Refunds

You may request a refund within 30 days of receiving your order if:

• You are dissatisfied with the product.
• The product does not function as described or has technical issues.
• Opened or unopened products are eligible for return.

2. Refund Request Process

To request a refund:

• Contact our customer support team at (575) 271-0822 | support@progaminglife.com within 30 days of receiving your order.
• Provide your order number, the reason for the refund request, and any relevant details.

3. Review and Processing

Once we receive your refund request, we will review it within 3–5 business days. If approved, we will process the refund to your original payment method. Please allow 5–7 business days for the refund to appear on your account.

4. Policy Modifications

We reserve the right to update or modify this policy at any time. Any changes will take effect immediately upon being posted on our website. Please check this policy periodically for updates.

5. Customer Support

If you have any questions or concerns about our return and refund policy, feel free to contact us at:

Puretrail Inc
6565 Americas Pkwy NE, Suite 200, Albuquerque, NM 87110
(575) 271-0822 | support@progaminglife.com